How is workplace stress related to work outcomes?

a - Higher levels of stress diminish organizational commitment
b - Lower levels of stress are related to increases in employee turnover
c - There is a U-shaped relationship that very high and very low levels of stress improve performance
d - Increases in alcohol and illicit drug use are typically associated with lower levels of stress
Jamal feels flushed and his heart starts to beat faster when he hears his coworkers describe customers as ignorant. This response is his emotional regulation.
a - True
b - False
According to the locus of control theory, a sales agent with an internal locus of control would be more effective than a sales agent with an external locus of control when working for a company with a compensation system that is heavily dependent on commissions.
a - True
b - False
Cambria is a renowned artist whose sculptures and paintings have been displayed in the fanciest art galleries. Journalists who cover arts and culture describe Cambria as creative, innovative, and immersed in the world around her. It is likely that Cambria would score...
a - High on emotional stability
b - Low on conscientiousness
c - Low on extroversion
d - High on openness to experience

Business

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